Emergency Services

If you are experiencing an emergency, call the 24-Hour Help Line at 1.800.928.8000. Specially trained crisis counselors are here to help you find a solution to your emergency.


Mobile Crisis Team

The Bluegrass Mobile Crisis Team provides a quick response to assess adults and children who are experiencing a mental health crisis. Services are available 24 hours a day, seven days a week, 365 days a year. Call the Help Line 1.800.928.8000.

Mobile Crisis services can happen in a office, school, home or any safe setting. The services are:

  • Immediate evaluation and crisis assessment
  • Stabilization strategies and safety planning
  • Short-term intensive crisis intervention
  • Clinical consultation
  • Referral to acute behavioral healthcare including treatment for stabilization in the most appropriate and least restrictive environment

A crisis can be a catalyst for change and an opportunity for adults, children and families to learn new skills and crisis prevention strategies for the future.


Emergency Services

Adults in need of emergency services can call the 24-Hour Help Line at 1.800.928.8000 or go directly to Eastern State Hospital located at 1350 Bull Lea Road, Lexington, Kentucky 40511. A team of qualified mental health professionals will work with you and your family to provide a mental health assessment, crisis intervention and make referrals for treatment and follow up care for stabilization in the most appropriate ad least restrictive environment. Our goal is to help individuals obtain the safest and most beneficial services when experiencing a mental health crisis.


Substance Use/Overdose Emergency

If you suspect someone is experiencing an overdose call 911 or go directly to your nearest emergency room. Callers can reach the Bluegrass 24-Hour Help Line at 1.800.928.8000 for general overdose information.

Overdose Intervention

Overdose is often fatal because people are unaware of the risks or what to do when one occurs. Risk factors include mixing different drugs and alcohol together, using drugs that are stronger or not familiar with, tolerance changes and using alone. If you think someone is overdosing, call 911, give rescue breathing and Narcan if you have it. Never leave the person alone. Fatal overdose can be prevented, every life is worth saving and it is never too late to ask for help.


Intellectual and Developmental Disability Emergency

Individuals with IDD who are in an immediate crisis can get help from specially trained counselors by calling the 24-Hour Help Line at 1.800.928.8000. Bluegrass provides person-centered and short-term response to help individuals and their families. An intensive case manager is dispatched to provide intensive support to ensure the individual in crisis can remain in their home and/or community. In addition to crisis response, intensive case management focuses on linking individuals and families to community resources and programs designed to promote long-term success and stability.


Deaf and Hard of Hearing Emergency

Deaf and Hard of Hearing individuals can call the 24-Hour Help Line at 1.800.928.8000, or email helpline@bluegrass.org for support, crisis and appointments. Bluegrass provides Deaf and Hard of Hearing services by therapists who use American Sign Language and understand deaf culture. Therapists know how hearing loss can affect the well-being of individuals and families. To learn more about deaf and hard of hearing services click here.


Open Access Walk-In Services

Adults, children and families experiencing a mental health crisis have Open Access to services and can be seen at any of our office locations between the hours of 8:00 a.m. and 5:00 p.m. Monday - Friday.

Fayette County - Anchor Center

Newtown Counseling - Adult Services 1351 Newtown Pike, Building 5, Lexington KY 40511 View Map
Phone: 859.233.0444
Fax: 859.225.6027

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Child and Family Wellness Center 1351 Newtown Pike, Building 5, Lexington KY 40511 View Map
Phone: 859.233.0444
Fax: 859.268.8888

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Assertive Community Treatment 1351 Newtown Pike Building 5, Lexington KY 40511 View Map
Phone: 859.233.0444
Fax: 859.253.1177

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Anderson County

1060 Glensboro Road, Lawrenceburg KY 40342 View Map
Phone: 502.839.7203
Fax: 502.839.0041

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Bourbon County

269 East Main Street, Paris KY 40361 View Map
Phone: 859.987.6127
Fax: 859.987.7728

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Boyle County - Anchor Center

650 High Street, Danville KY 40422 View Map
Phone: 859.236.2726
Fax: 859.236.0373

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Clark County

325 Professional Avenue, Winchester KY 40391 View Map
Phone: 859.744.2562
Fax: 859.744.0020

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Estill County

149 Richmond Road, Irvine, KY 40336 View Map
Phone: 606.723.5128
Fax: 606.723.3288

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Franklin County

191 Doctors Drive, Frankfort KY 40601 View Map
Phone: 502.223.2182
Fax: 502.223.3338

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Harrison County

257 Parkland Heights, Cynthiana KY 41031 View Map
Phone: 859.234.6940
Fax: 859.234.5772

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Jessamine County

324 Southview Drive, Nicholasville KY 40356 View Map
Phone: 859.885.6315
Fax: 859.887.1886

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Lincoln County

322 Frontier Boulevard, Stanford KY 40484 View Map
Phone: 606.365.2197
Fax: 606.365.8310

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Madison County - Anchor Center

411 Gibson Lane, Richmond KY 40475 View Map
Phone: 859.626.5030
Fax: 859.626.8020

Prescriber’s Suite: 859.661.4526
Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Powell County

438 Washington Street, Stanton KY 40380 View Map
Phone: 606.663.2274
Fax: 606.663.2210

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

Scott County - Anchor Center

110 Roach Street, Georgetown KY 40324 View Map
Phone: 502.863.4734
Fax: 502.863.4735

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000